Make a reservation
When you complete your booking you agree to these terms which are displayed during the booking process
Book now and pay later
The Pay Later option is one way to guarantee your reservation
There are many easy and convenient ways to pay the amount of your reservation later electronically on the official website, or you can pay directly by contacting customer service and paying the amount using a credit card, ATM card, via bank transfer method, or paying at the office after arrival.
Request, cancel and refund
Cancellations
More than 48 hours before your flight, you will receive a full refund.
In the event of cancellation on the same day, the amount you paid will be refunded after deducting one day’s costs from the value of your trip
How can I cancel or modify my reservation through the website?
You can contact us to cancel your reservation. We are pleased and happy to assist you at any time
To request cancellation of your reservation, please contact the customer service team on +995555551139 via WhatsApp. Cancellation requests are accepted two days before the trip date.
You can get a full refund if you cancel your reservation before the cancellation deadline
Amendments to your reservation
in most cases, the easiest way to do this is to contact us via WhatsApp numbers
There are no administrative fees to change your reservation;
But the changes you make may affect the value of the trip. In some cases, we can change a reservation to a higher level, and in that case you have to pay the difference in the hotel price from the level or the difference in the price of the car.
If changing your reservation is at the same service level, there will be no fees for changing your reservation
Update offers
We may update the website from time to time, but this does not mean that the offers are always complete or up-to-date. Therefore, some programs displayed on the website may be expired at any time, and we are not obligated to adhere to this price.
Booking using the card
You can pay for your reservation online using debit or credit cards [Visa, MasterCard]
Fees, costs and taxes
The packages will include all taxes and fees imposed by the government
Refunds
If you wish to request a refund, you must do so using your reservation number
It may take up to 5 business days for any refund to reach your account
Online Payment and Other Terms and Conditions
Because we use the same reservation systems for hotels and resorts, the system allows us to book 7 days before the trip.
Early booking guarantees you the availability of places in hotels and resorts at the lowest prices
We believe in the importance of every customer.
We are committed to helping you enjoy our services and benefit from them in every way. If you have an inquiry or complaint, please contact our customer service team. You can do this by accessing WhatsApp. All inquiries and complaints are recorded and treated as top priority
We believe that it is important for our customers to be fully informed and knowledgeable
If you have an inquiry or complaint, please contact our customer service team.
You can do this by accessing WhatsApp
All inquiries and complaints are recorded and treated as a top priority
What if something goes wrong?
If you have an inquiry or complaint, please contact our customer service team. You can do this by accessing WhatsApp
All inquiries and complaints are recorded and treated as a top priority
Our approach to maintaining the integrity of the services provided by our company
Over the years many travelers have shared their personal experiences with Qafqaz Travel in the form of reviews. These comments provide guidance about destinations and it is important that travelers feel confident in the information we provide
We believe that the best advice comes from other travelers
At Qaqaz Travel, members of our site can provide comments about their own experiences in their experience with us in hotels, restaurants, and tourist destinations.
Currency Exchange
Currency rates are based on a variety of available sources and should be used as guidance information. Qafqaz Travel pledges the accuracy it guarantees in currency exchange rates through the website.
Privacy Policy and Information Disclosure
We know that sharing your personal information with us is a matter of trust and we are committed to ensuring that we respect your privacy when you visit our site or use our services. Please review this statement carefully to learn more.
We are committed to data privacy
If you have a data privacy request such as a request to delete your data
Please contact our privacy team via WhatsApp +995555551139
Resolve disputes or troubleshoot problems on the spot
If you have an inquiry or complaint, please contact our customer service team. You can do this by accessing WhatsApp
All inquiries and complaints are recorded and treated as a top priority
Travel destinations
When you make travel reservations or plan trips to Georgia and Azerbaijan using online booking services from Qafqaz Travel, you are responsible for ensuring that all requirements necessary to enter that country are completed and that your travel documents, including passports and entry visas, are complete.
Jurisdiction and governing law
This website is owned and operated by QafqazTravel, a Georgia limited liability company. This Agreement and any dispute or claim (including non-contractual disputes or claims) shall be governed by
It also acknowledges the integrity and fairness of litigation procedures in these courts with regard to all disputes, both contractual and non-contractual,
That in the event you have claims against Qafqaz Travel arising out of or relating to the Services
Qafqaz Travel has the right to take legal action against you before any court or other competent tribunals. The foregoing shall not apply to the extent that the applicable law in your country of residence requires the application of another law or other jurisdiction, especially if you are using the Services as a consumer, and cannot exception
If you are using the Services as a consumer and not as a business or commercial representative, then you have the right to bring claims against Qafqaz Travel in the courts of your country of residence.
Trust and honesty
Your protection is our priority
Secure payments
If you have an inquiry or complaint, please contact our customer service team. You can do this by accessing WhatsApp
All inquiries and complaints are recorded and treated as a top priority
Accept the terms of use
Please read the terms of use carefully before using the site. Or granting the site your consent to comply with the terms of use if this option is available to you, means your agreement, acceptance and compliance with the terms of use and the privacy policy located on the Qafqaz-travel.com website. In the event that you do not wish to comply with the terms of use or the privacy policy.
Compensation
QafqazTravel maintains protection and compensation for our customers and compensates them for any claims in the event that a customer is not satisfied with the agreed upon services.
Period available for submitting claims
Any action or claim related to the Terms of Use must be commenced within 10 days after the end of the trip after which the cause of action or claim will be permanently barred.
Terms of agreement
By accessing and using the Site, you acknowledge and agree without making any modification and without any restrictions or modifications to the terms and conditions contained in You acknowledge and warrant your legal right to enter into this agreement and use the Site.
Booking via the website
Your entry or use of this site constitutes your full acquaintance and agreement with all the prices offered and the terms and conditions of using the site. This is considered a direct (legally binding) agreement by Qafqaz Travel Company and means that the reservation has been confirmed. The reservation will be confirmed via email, which includes a prepayment receipt.
Prices and additional costs
Prices shown
Please know that the cost of the package is displayed according to the booking dates. Qafqaz Travel will display the total cost including taxes, and these costs will appear during the steps of the booking process. All costs included in the accommodation and tourism program are displayed on the website. Reservations for one of the programs are usually a double room. There may be an additional cost when Request an extra bed.
Check-in and check-out at hotels and resorts
Check-in and check-out times are determined by the hotels and usually cannot be changed without paying an additional fee
Receive the rooms
As of 3:00 pm
Room delivery
Until 12:00 pm
Late check-out will incur an additional cost
Please contact us if you have questions.
Children’s policies
Children are welcome, regardless of their age. Children aged 6 years and over are considered adults under 6 years of age. You will not be charged.
Prices and fees depend on accommodation
Please note that all prices mentioned on our website include taxes during reservation. The final amount required from the customer to pay will be clearly determined before the end of the reservation. You agree to pay all fees for your reservation. Once the reservation is confirmed, a binding contract is drawn up between you and Qafqaz Travel to adhere to the program.
paying off
The total amount of the reservation will be deducted after booking. Please note that your card must be valid and have sufficient funds to complete the reservation.